At Winerl, accessible via www.winerl.com, protecting our users' privacy is a priority. This privacy policy details how we collect, use, share, and secure your personal data when you browse our website.
- Data Collected
To offer you the best experience possible on our site, we collect various types of information:
1.1. Data Provided Directly by the User
- Personal Information: When you register, place an order, or interact with our services, we collect information such as your name, email address, phone number, delivery address, billing address, and payment details.
- Communications: If you contact us through forms or by email, we store these exchanges to better respond to your requests.
1.2. Data Collected Automatically
When you browse our site, we automatically collect certain information:
- Connection Data: IP address, browser type, operating system version.
- Cookies: We use cookies and other tracking technologies to analyze site usage, such as pages visited, time spent on the site, and your shopping preferences. You can disable cookies in your browser settings if you prefer.
1.3. Data from Third Parties
We may also receive information about you from trusted partners, such as during advertising campaigns or affiliate programs.
- Use of Data
Your personal data is used for various purposes:
- Service Delivery: To process your orders, respond to your requests, and provide support.
- Personalization: To offer content and deals tailored to your interests.
- Site Improvement: To analyze site usage and optimize its functionality.
- Marketing and Communication: To send you newsletters, promotions, or information about our new products and services, with your consent.
- Security: To prevent fraud and protect the security of our site and its users.
- Data Sharing
We do not sell your personal data. However, we may share it with third parties in the following cases:
- Service Providers: We work with third-party providers for services such as payment processing, delivery, and site performance analysis.
- Legal Obligations: If required by law or in the context of legal proceedings, we may disclose your information.
- Organizational Changes: In the event of a merger, acquisition, or asset transfer, your information may be transferred to a new entity.
- Your Rights Regarding Personal Data
In accordance with the General Data Protection Regulation (GDPR), you have rights regarding your personal data, including:
- Access: You can request a copy of the data we hold about you.
- Correction: You have the right to request the modification of inaccurate or incomplete data.
- Erasure: You can request the deletion of your data under certain conditions.
- Restriction: You can ask us to restrict the processing of your data in specific situations.
- Portability: You have the right to receive your data in a structured, commonly used, and machine-readable format.
- Withdrawal of Consent: If you have given your consent to the processing of your data, you can withdraw it at any time.
To exercise these rights, please contact us at the following email address: contact@winerl.com.
- Data Security
We take appropriate measures to protect your personal data from unauthorized access, disclosure, modification, or destruction. However, no data transmission or storage system on the Internet is completely secure. We do our best to protect your information, but we cannot guarantee absolute security.
- Data Retention Period
We retain your personal data for as long as necessary to provide our services or to comply with legal, accounting, or regulatory requirements. Once the data is no longer needed, it is securely deleted.
- Changes to the Privacy Policy
We reserve the right to modify this privacy policy at any time. In the event of significant changes, we will notify you via our website or by email. We encourage you to regularly review this page to stay informed about updates.
- Contact Us
For any questions or concerns regarding this privacy policy, you can contact us at:
- Company Name: Wine RL
- Address: 116 impasse du Pastrihoun – 13300 Salon de Provence - FRANCE
- Email: contact@winerl.com
- Phone: +33.(0)4.42.86.72.06